WHAT OUR CUSTOMERS SAY ABOUT US

We know the service we offer is special, but don’t just take our word for it. Here are a sample of some of the kind messages we have had from our customers.

Clare and Paul,

Thank you both so much for our wedding rings, your professional friendly service made us feel extremely comfortable.

The time you took to listen to what we wanted, explanation of the materials we could have and meeting stages to check we were happy before the making of our rings made the experience very personal and special.

The rings are exquisite and unique to us, we couldn't ask for anything more.

I’d like to thank you for the stunning cufflinks you beautifully designed and made to commemorate the 5th anniversary of my husband’s company.

I would recommend your company to anyone looking to have any bespoke jewellery made, you took time to listen to my requirements and provided me with ideas & designs that we worked with to achieve a beautiful end product.

Thank you Clare. 

Dear Clare and all at Varoshe,

Just a small note to say thanks for all your hard work in making our ring.

I came to you with little idea really of what I wanted, just with an idea of budget and of a deadline, and you were able to meet both, which helped alleviate a lot of stress.  I can easily imagine the whole situation getting a bit tense, but there really was no danger of that.

Thank you so, so much for all your help in making this possible; thank you for always being so prompt to respond when I was worried; and thank you for the beautiful ring.  Needless to say she said yes!

Clare and Paul, I just wanted to say that I wear my bracelet every day and love looking at Isabella's tiny finger prints on the charms. I have told all my friends about Varoshe and we will be back again next time we want a special creation.

When I asked Paul and Clare to design a matching necklace and earrings set for a special occasion, I wasn't sure exactly what I wanted. They were both really friendly and very patient, listening to my ideas, and interpreting them beautifully. I now have something totally unique which always attracts attention when I wear it.

Thank you both!

Well, luckily the lady said yes after all of our collaboration. I'm over the moon. I'm also happy to report that she seems truly delighted with the ring, she loves the style of it and has commented on how it is just the right amount of fancy while still being understated, which I think might have been one of the first things I discussed with you. So a big tick there.

She also loves the fact that I had it made and was involved in designing it.

Thank you so much for helping out so much. You made everything super easy and steered me in the right direction while also making me feel like I was in control of everything at the same time. The process, the delivery, the finished product and the way you dealt with me were all very professional, first-class!

I'm so happy to have had your help throughout this process, you made what could have been an extremely stressful decision and process, a really simple and enjoyable experience.

I love my new ring! Clare was fantastic from start to finish, helping to create my dream piece of bespoke jewellery. She has the dedication and expertise to understand what I wanted, and then design and create it. I love looking at my glittery ring every day! Superb service, I highly recommend!

Thank you Paul and Clare for creating such a special pendant. A piece that is as beautiful as the bride and reminds us of the love of a very special Mum and Nana.

~

It’s the most beautiful necklace in the world, and I was blessed to have my Nana so close to my heart on my wedding day.

We decided upon Varoshe for our wedding rings, due to Clare and Paul's welcoming and helpful approach and advice, but also their much needed patience .

Varoshe saved us from despair. For our bespoke wedding rings, we had engaged a 'Custom' jeweller based in Maidstone town centre; initially a pleasant and reassuring experience, however, we started seeing warning signs when the owner kept postponing the start of work, and we eventually decided it was too much of a risk to stay with them once we had only four weeks left until our wedding and still no design (the guy finally admitted, after months of mucking us about, that he was finding the design too tricky!).

We were recommended by a friend to try Varoshe. Clare very warmly welcomed us, understood the predicament, and gave us an honest account of what would be possible in the time remaining and managed our expectations. Fortunately, with only four weeks to go, a lot was still possible. She broke down each of the steps to completion and gave us a timeline with milestones - it was tight, but possible. She took us through many variables from our original concept, and carefully explained the pros and cons. Her expert guidance from many years in the trade and specialism in jewellery design helped us to realise a much better solution to work with the awkward profile of my wife's engagement ring. My wife is a designer, and so the requirement for detail was exacting, but this was no problem for Clare, who was able to mock-up some great designs and then refine the chosen one.

Once we'd agreed the many requirements, Clare and Paul set to work very thoughtfully, and proactively updated us at each stage of the process, keen to keep our anxiety to a minimum. Nothing was too much trouble (even if we proved to be at times!). Appointments were convenient and flexible, and tended to feel more like an enjoyable chat with an old friend than a service provider. Much to our relief, we were able to collect our rings a few days ahead of our departure. The rings were superb and we love them; such a pleasing and perfect result, especially given the time constraint. Clare is very warm and pleasant (yet professional) to deal with, and Paul is a dedicated and excellent craftsman. For that special piece of jewellery, we very much recommend discussing it with the excellent Varoshe team in their charming studio environment in West Malling.

My partner wanted to commission something distinctive to mark a significant birthday; namely, a resiting of the stones from the earrings I had bought her twenty years previously into an originally-designed ring.

Several visits to the “Usual Suspects” in Hatton Garden left both of us underwhelmed by a distinct dearth of originality and some frankly egregious quotations.

After an on-line search for bespoke jewellers, we found Varoshe, and what a happy accident that was. Designer Clare is as charming as she is empathetic and suggested some eclectic designs across several price points without giving us any sense that we were being pushed in any particular direction. The artistic impressions that were shared with us were most helpful to my partner in making her final choice, and perfectly executed by Clare’s other half, Paul.

We would recommend the refreshing experience that is Varoshe unreservedly.