PRIVACY & COOKIES
The information contained in this website is for general information purposes only. The information is provided by Varoshe Ltd, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
If you are under the age of 18, we require that you inform a parent or guardian of the Varoshe Privacy & Cookies Policy before subscribing or placing an order.
Privacy Policy
This privacy policy is for this website, www.varoshe.com, and served by Varoshe Ltd and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
This website is hosted by Squarespace. A link to their Privacy Policy is below for your convenience.
Online Orders
For online orders we collect your name, email address, telephone number, billing address and dispatch address.
In respect of any payment details, we will only ever store your payment type, the last four digits of your card details and expiry date. This data will only be used to process your order using our payment partner’s (Stripe) secure payment platform systems. A link to their Privacy Policy is below for your convenience.
We also collect records of email correspondence (including further information we may request from you) when you contact us to request information, report a problem, or provide feedback on our products and services.
Cookie Policy
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
What are cookies?
Like most websites, the Varoshe Ltd website use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our website.
Information collected
Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Varoshe Ltd can use cookies to monitor your browsing behaviour.
Disabling Cookies
If you would like to restrict the use of cookies you can control this in your internet browser. You can normally press the F1 key to be taken to your internet browser help platform. You can also delete cookies and your browser history on your computer or other devices at any time.
Google Analytics
These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.
These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.
Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.
Opt-out
In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.
Google Analytics Opt-out Browser Add-on
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
Contact & Communication
This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU GDPR.
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you:
The law requires us to determine under which defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1. Information we process because we have a contractual obligation with you
When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
1.1. sell products to you
1.2. provide you with our services
1.3. provide you with suggestions and advice on products or services
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to initial our Repair Docket.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
You may withdraw your consent at any time by instructing us via email at info@varoshe.com. However, if you do so, you may not be able to use our website or our services further.
3. Information we process for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do so after having given careful consideration to:
~ whether the same objective could be achieved through other means
~ whether processing (or not processing) might cause you harm
~ whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so.
For example, we may process your data on this basis for the purposes of:
~ record-keeping for the proper and necessary administration of our business
~ responding to unsolicited communication from you to which we believe you would expect a response
~ protecting and asserting the legal rights of any party
~ insuring against or obtaining professional advice that is required to manage business risk
~ protecting your interests where we believe we have a duty to do so
4. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by Varoshe Ltd. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
As a subscriber you should expect to receive our regular newsletters, which may contain one or more of the following (this list is not exclusive):
Private event information
Reminders and gift ideas for key occasions
Information on our products and services
Information on our designers
Case studies of commissions
General information on Varoshe as a business
Promotion details
The newsletter program used by Varoshe Ltd is Mailchimp.com. A link to their Privacy Policy is included below for your convenience.
Subscriptions are taken in compliance with UK law, including the EU GDPR. All personal details relating to subscriptions are held securely and in accordance with the GDPR. Under the GDPR you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please email your request to info@varoshe.com, or write to the business address at the bottom of this policy.
Email marketing campaigns published by Varoshe Ltd may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no means a comprehensive list).
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK law, including the EU GDPR, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscripe system is unavailable, clear instructions on how to unsubscribe will by detailed instead.
If you would like to unsubscribe from the Varoshe Ltd newsletter you can do so by emailing your instructions to info@varoshe.com.
External Links
Through this website you are able to link to other websites which are not under the control of Varoshe Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any such links does not necessarily imply a recommendation or endorsement of the views expressed within them.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, and may be displayed as a web address, such as 'www.varoshe.com' or plain text such as 'click here'.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions, as well as the privacy policies held with each social media platform respectively.
Facebook and Instagram Privacy Policies are included below for your convenience.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners, through their social media platform accounts, may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
Google Analytics Opt-out Browser Add-on
November 2020. Edited & customised by: Varoshe Ltd.
Company Registration Number 10717092 (England and Wales).
Registered Office Address: Grive House, 45 Walton Street, Walton on the Hill, Surrey, KT20 7RR
Postal Address : 2 West Street, West Malling, Kent, ME19 6QX